When a traveller chooses a flat for their stay, they are looking for much more than just a simple place to sleep. Comfort becomes a decisive factor in ensuring their experience is positive and memorable. In most cases, it is not the grand luxuries that make the difference, but the small details designed for their everyday wellbeing. In this article, we share 7 effective details that enhance traveller comfort and raise the perceived quality of any flat.
Article Contents
- A bed that invites rest
- Soft towels
- Basic welcome kit
- Accessible practical information
- Climate control and ambient comfort
- Well-lit and functional spaces
- Details that make the difference
1. A bed that invites rest
Rest is one of the most important aspects a traveller expects when staying in a flat. After a long day exploring the city or attending meetings, what they value most is being able to relax in a peaceful place. That is why you should know that investing in a quality mattress is not an expense, but a safe bet for guest satisfaction.
To this essential element we add the thorough cleanliness of the bedding: mattress, sheets and pillows, since travellers value hygiene as much as the quality of rest. In addition, the size of the bed is crucial: if you have enough space, a king-size bed is highly appreciated by couples, while single beds may be more suitable for groups of friends or solo travellers.
2. Soft towels
Towels are an essential item in any rental flat and can significantly influence guests’ perception. Just like in a good hotel, travellers expect to find towels that are soft, clean and in perfect condition. It is not just about covering a basic need, but about achieving a sense of care and wellbeing.
The ideal option is to provide towels of different sizes and uses: large for the shower, medium for the washbasin, and small for hands and face. Including an extra towel will always be a good idea, as travellers will appreciate having spares if needed. Beyond the basics, there are certain extras that can pleasantly surprise your guests and enhance their stay:
- Bathrobes: provide a sense of comfort, especially during longer stays and in the coldest months.
- Laundry kit: including some cloths and detergents will improve the experience, especially in mid-term rentals.
- Beach / pool towels: highly valued in seaside destinations such as Barcelona. Many travellers look forward to enjoying the sea and communal pools.
- Towels for children and babies: this thoughtful detail for families shows care and attention towards the traveller.
Lastly, including eco-friendly towels, such as organic or recycled cotton, can be an additional touch that appeals to travellers committed to sustainability.
3. Basic welcome kit
Including a welcome kit in your flat is a detail that conveys hospitality and warmth, as well as the feeling that you genuinely care about your guests’ wellbeing. From the very first moment they enter, this element makes them feel valued.
The contents of this kit may vary depending on the style of the flat or the guest profile, but some basics that never fail are: coffee, tea and snacks to enjoy upon arrival. To stand out even more, you can offer local products such as jams, typical sweets or a mini bottle of regional wine, which will add cultural value to the welcome.
A personalised note is also a great idea. A few lines welcoming them to your flat make a difference. They create a warmer, more memorable experience; plus, it doesn’t require a big investment and generates a very positive first impression.
4. Accessible practical information
Providing a simple guide with WiFi access instructions and appliance usage is a very practical resource that will help avoid unnecessary doubts. At the same time, it improves guest autonomy during their stay. If you want to ensure that certain important aspects of your property are respected, you can place a sign with the basic rules, written clearly and kindly.
And why not also include a short personalised list of recommended activities, nearby restaurants or public transport options so guests can discover the best of the city. At AB we also take care of these details, ensuring guests feel comfortable and enjoy a more complete and pleasant stay.
Also, don’t forget to provide a visible emergency guide with contact numbers and steps to follow in unforeseen situations.
5. Climate control and ambient comfort
Ensuring a well-climatised space is essential at any time of year, as the flat’s temperature directly affects guest comfort. In summer months, having air conditioning is a big added value, but if it’s not available, including quality fans can be a practical solution. Similarly, during colder seasons, an efficient heating system ensures that travellers feel at ease.
Keeping the accommodation at a suitable temperature not only improves the guest’s daily experience but also conveys care and professionalism.
6. Well-lit and functional spaces
Having enough quality lighting in a flat is essential so guests can read, work or simply relax in a pleasant atmosphere. Good lighting not only improves the functionality of the spaces but also helps create a warmer, more versatile atmosphere. To achieve this, you can add auxiliary lamps in strategic spots or use dimmers that allow you to adjust the light depending on the time of day and each traveller’s needs. This detail, though simple, makes a big difference in the perception of comfort.
To further improve the flat’s atmosphere, use warm light bulbs, which are ideal for generating a feeling of cosiness and comfort. Also ensure that the bedroom lighting is soft enough to encourage good rest.
7. Details that make the difference
There are small aspects that, although they may seem secondary, make a big difference in your guests’ experience. For example, providing extra blankets is particularly useful in winter months or for those travellers who prefer to sleep more warmly.
Another important detail is considering those who come from abroad: many use different plugs, so providing universal adaptors is a much-appreciated gesture. You can also include USB charging stations near the bed and in other accessible spots throughout the flat for greater convenience.
In the bedrooms, having enough hangers allows guests to organise their clothes and feel at home, while a hairdryer in the bathroom has almost become a basic expectation in any accommodation.
Ultimately, taking care of the small details is the key for a flat to stand out. It is not always about large investments, but about creating a comfortable, functional space designed for the traveller.
If you’d like to discover more tips on how to improve your guests’ experience, you can visit our owners’ blog. And if you wish to get in touch with us, we’ll be delighted to help!
