The first impression a guest gets upon arrival is extremely important, as it will let them know whether the apartment they’re staying in feels trustworthy or not. That’s why it’s essential to prepare the apartment before each new stay. In addition, these small touches will help maintain the apartment’s value and condition in the long term and will also help you earn positive reviews, boosting your ranking.
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1. Clean Apartment
After one guest’s stay, to prepare for the next, you should thoroughly clean the apartment. This is one of the factors guests value the most during their stay: everything being clean and well presented.
To carry out this cleaning, you can follow these steps:
- Check all surfaces: sofa, beds, behind the furniture, etc.
- Wash and change: sheets, towels, sofa covers, etc.
- Clean: windows, mirrors, ceramic hob, taps, shower screens, etc.
- Air out: each room in the house.
- Check: wardrobes and drawers in case there’s anything left from previous guests.
- Freshen up: spray air freshener around the apartment and place some diffusers.
You can do all of these cleaning tasks yourself, but if you prefer a more professional and thorough cleaning, you can hire a cleaning company to take care of it for you, or manage your property through a specialized agency dedicated to the management of tourist apartments.
2. Maintenance
You should always carry out regular maintenance, but it’s also a good idea to check the apartment for any possible damage or faults, since even a small issue can lead to a bad experience for your guests.
The first things to inspect are the lights or bulbs: make sure none are burnt out and that everything works properly. The taps are also essential to check — ensure the water pressure is right and the temperature is comfortable. It’s also worth inspecting the windows and blinds, and finally, review the furniture and fabrics to make sure there are no stains or damage.
3. Check-in
When guests arrive at the apartment, the check-in is a crucial part of their stay. You should always clearly explain to your guests how the check-in will work — whether it will be in person or self-check-in. To do so, you can send a message to the guest a few days before arrival, explaining the process, the access code or where to find the keys, as well as the instructions to enter the apartment.
In addition to contacting the guest in advance, you can also prepare the apartment for their arrival: set the temperature to a comfortable level, turn on a few lights, and leave a welcome gift or a note. It’s also a good idea to put up information signs about house rules to help remind guests of the importance of respecting and taking care of the apartment.
4. Welcome Details
Leaving a small gesture for your guests can make all the difference and enhance their stay, as travelers really value authenticity. In addition, these little touches will make them feel welcome and at home. Some ideas you can include as a welcome detail are:
- Water or drinks.
- A guide to Barcelona with suggested routes or activities.
- Personalized cards with the guest’s name and a welcome message.
- Shower soaps.
- Chocolates or sweets.
- A bouquet of flowers.
These are just a few ideas you can put into practice — but there are many more ways to surprise your guests!
Finally, carry out a general inspection of the apartment and make sure everything is in order for your next guest. Make their stay a unique and unforgettable experience. This way, you’ll encourage your guests to come back and stay with you again and to leave a great review of your apartment — helping you attract even more future guests.
If you found this article helpful, let us know with a comment. If you’re looking to manage your tourist apartment with a professional company, don’t hesitate to get in touch with us. The AB Team will be happy to help you with anything you need!
